PNOE VO2Max Metabolic Testing at Aether Medicine

PNOE Metabolic Testing Booking and Purchase Policy

At Aether Medicine, we prioritize providing you with the highest quality of service, including our specialized PNOE Metabolic Testing. This policy outlines the booking, cancellation, and refund terms specific to our metabolic testing services, as well as privacy protections for your data. By booking a PNOE Metabolic Testing appointment, you agree to the following terms.

1. Booking Policy

  • Appointment Booking: PNOE Metabolic Testing appointments are scheduled online through our booking platform. A confirmation email with appointment details and pre-test instructions will be sent upon booking. Please ensure the accuracy of your information, as proper preparation is essential for optimal test results.
  • Payment Requirement: Full payment for the PNOE Metabolic Testing service is required at the time of booking. We accept major credit cards, securely processed via Stripe, protecting your payment information. The booking confirmation serves as your receipt and payment record.

2. Cancellation and Rescheduling Policy

  • Advance Cancellation: We require at least 48 hours’ notice if you need to cancel your PNOE Metabolic Testing appointment. Cancellations made within 24 hours of the scheduled time will incur a cancellation fee of 20% of the testing fee.
  • Rescheduling: You may reschedule your metabolic testing appointment up to 24 hours before the scheduled time without penalty. Rescheduling can be done through the link in your booking confirmation or by contacting our office directly.
  • No-Show Policy: If you do not attend your scheduled appointment without prior notice, the full testing fee will be charged, and refunds will not be provided. We ask that all patients communicate promptly to avoid unnecessary charges.

3. Refund Policy

  • Service-Specific Refunds: Given the preparatory requirements and the personalized nature of PNOE Metabolic Testing, refunds are not available once the service has been initiated or completed. Refunds may be considered under extenuating circumstances, provided that no data or results have been shared with you. All refund requests must be submitted in writing.
  • Testing Fees: All fees for metabolic testing services are non-refundable once the testing process has started, as these fees cover both the testing procedure and subsequent data analysis.

4. Data Privacy and Security

Payment Security: All payments are processed securely through Stripe, ensuring protection of your personal and financial information. Aether Medicine adheres to all applicable data protection regulations, ensuring your privacy throughout the testing process.

Health Data Privacy: The results of your PNOE Metabolic Testing are considered private health information and are handled in compliance with HIPAA regulations. Your data will be stored securely and accessible only to authorized personnel involved in your care.

5. Payment Disputes

Any payment disputes or concerns should be directed to our office. We are committed to addressing any issues promptly and professionally. Payment disputes that cannot be resolved directly will follow Stripe’s dispute resolution process.

6. Policy Updates

Aether Medicine reserves the right to modify these terms as needed. Changes to the policy will be posted on our website and will apply to appointments and purchases made following the update.

Contact Us

For any questions or concerns about your PNOE Metabolic Testing appointment or this policy, please reach out to us or by calling 484-806-1101. We are here to ensure a seamless experience on your health journey with Aether Medicine.